Responsible Gaming at zz661 — Play Smart, Stay in Control

1 Age Restriction Policy

zz661 operates a zero-tolerance policy on underage gambling. Before any withdrawal is processed, and at various points during a Player's lifetime on the platform, our compliance team conducts mandatory age and identity verification checks. Players are required to submit a valid Bangladeshi National ID card (NID), passport, or driving licence to confirm they are at least 18 years of age before full Account access is granted.

During registration, all applicants must confirm — by ticking an explicit declaration checkbox — that they are 18 years of age or older and that the personal information they are providing is accurate and belongs to them. Providing false information in order to circumvent the age verification process is a serious breach of zz661's Terms & Conditions and may result in permanent account suspension, forfeiture of any balance, and referral to relevant authorities.

If you are aware of a minor who has gained access to zz661, please contact us immediately at [email protected] so that we can take prompt protective action. We take reports of underage access with the utmost seriousness and will act within 24 hours of any credible report.

2 Recognising Problem Gambling

Gambling is an enjoyable leisure activity for the vast majority of zz661's Players across Bangladesh. Like any form of entertainment, however, it carries risk — and for a minority of Players, gambling can shift from a fun pastime into a pattern of behaviour that causes genuine harm to their finances, their relationships, and their mental wellbeing.

Problem gambling does not always look the same from person to person, and it can develop gradually over time. Being able to recognise the early warning signs — in yourself or in someone you know — is the most important first step toward getting things back under control. The following signs may indicate that gambling has stopped being recreational and started becoming a problem:

• Spending more money on gambling than you originally intended, or more than you can comfortably afford to lose.
• Chasing losses — continuing to gamble in order to win back money that has already been lost.
• Feeling anxious, irritable, or restless when you are not gambling, or when you attempt to cut back or stop.
• Gambling to escape stress, anxiety, boredom, loneliness, or other negative emotions rather than purely for entertainment.
• Lying to family members, friends, or colleagues about how often you gamble or how much you spend.
• Borrowing money, selling possessions, or failing to pay essential bills in order to fund gambling activity.
• Neglecting work, study, family responsibilities, or personal health as a result of time spent gambling.
• Repeatedly attempting to stop or reduce your gambling and finding that you are unable to do so without outside help.
• Feeling a sense of guilt, shame, or regret after gambling sessions, yet returning to the platform shortly afterward.

If you recognise three or more of the above patterns in your own behaviour, we strongly encourage you to make use of the self-management tools described in the sections below, and to reach out to our support team or an independent counselling service for guidance. Asking for help is a sign of strength, not weakness — and zz661's support staff are trained to respond to these conversations with empathy and without judgement.

3 Self-Assessment Checklist

The following questions are designed to help you reflect honestly on your current relationship with gambling. Answer each question as truthfully as you can. This checklist is not a clinical diagnostic tool — it is a starting point for personal reflection. If you answer "yes" to four or more questions, we recommend speaking with a support professional.

4 Deposit Limits

Setting a deposit limit is one of the most effective ways to ensure that your gambling spending remains within boundaries that are comfortable for your financial situation. zz661 allows every registered Player to set a personal deposit limit on their Account — and we actively encourage all Players to use this tool as a default part of account management, not just as a crisis measure.

Deposit limits on zz661 can be configured on a daily, weekly, or monthly basis, in Bangladeshi Taka (৳). Once a limit is set, the system automatically prevents any deposit that would cause your total deposits within the chosen period to exceed the defined threshold. This applies regardless of which payment method you use — bKash, Nagad, Rocket, or Upay.

How deposit limits work at zz661:

• Immediate effect for reductions: When you reduce an existing deposit limit, the new lower limit takes effect immediately. You cannot override or circumvent a reduction during the cooling period.
• Cooling period for increases: If you request an increase to an existing deposit limit, a mandatory 7-day cooling-off period applies before the higher limit becomes active. This delay gives you time to reconsider the decision calmly.
• No minimum limit: You can set your deposit limit as low as ৳100 per day if that suits your budget. There is no floor on the limit you can choose.
• Limit review: You may review and adjust your deposit limits at any time through your Account settings panel or by contacting [email protected].

Deposit limit tools are provided free of charge and are available to every zz661 Account holder in Bangladesh. Setting a limit does not affect your ability to enjoy any game on the platform — it simply ensures that you are playing within your means.

5 Time-Out Feature

Sometimes all that is needed to restore a healthy relationship with gambling is a short, structured break. zz661's Time-Out feature allows you to temporarily suspend your Account for a defined period — giving you space to step away from the platform without the permanent consequences of full self-exclusion.

A Time-Out is the right tool to use when you feel that you have been playing more frequently than you are comfortable with, but you do not believe you need a long-term break. It is also a good option if you are going through a stressful period in your personal or professional life and want to ensure that gambling does not become an unhealthy coping mechanism during that time.

Available Time-Out durations at zz661:

During a Time-Out period, your Account remains open but you will not be able to log in, place bets, play casino games, or make deposits. Any funds already in your Account balance are preserved and will be available when the Time-Out period ends. Promotional emails and marketing notifications are also paused for the duration of your Time-Out.

To activate a Time-Out, log in to your zz661 Account and navigate to the Responsible Gaming section of your Account settings, or contact our support team at [email protected] and we will apply the Time-Out immediately on your behalf.

6 Self-Exclusion

Self-exclusion is zz661's most powerful player protection tool. It is designed for Players who have recognised that their gambling has become a serious problem and who want to close off access to the platform for an extended period — or permanently — as a meaningful commitment to stopping.

When you self-exclude from zz661, your Account is immediately and completely suspended. You will not be able to log in, deposit, bet, or access any games for the duration of the exclusion period. Unlike a Time-Out, a self-exclusion cannot be reversed before the chosen period has elapsed, and you will be required to re-verify your identity and complete a brief welfare assessment before re-activation is permitted even after the period expires.

How to activate self-exclusion at zz661:

7 Protecting Minors

zz661 is deeply committed to preventing minors from accessing gambling content. In addition to the age verification measures applied at registration and withdrawal, we encourage parents and guardians in Bangladesh to take additional steps to prevent children and young people from accessing online gambling platforms.

If you share a device or a home network with children or teenagers, we strongly recommend implementing parental control software at the device or router level. Reputable parental control tools can block access to gambling-related websites entirely, providing a reliable second layer of protection beyond zz661's own age verification systems.

We also recommend the following practical steps for households with minors:

• Never share your zz661 Account login credentials — username, password, or mobile banking PINs — with any other person, including family members.
• Always log out of your zz661 Account fully before leaving a shared device unattended.
• Enable device-level screen lock and PIN protection on any mobile phone or tablet that has the zz661 platform saved in its browser history or bookmarked.
• Talk openly with young people in your household about the risks associated with gambling and the reasons why it is legally restricted to adults aged 18 and above.
• If a minor in your care has accessed zz661 or any other gambling platform, contact us at [email protected] immediately so that we can take appropriate action.

8 Support Resources

If you believe that gambling is having a negative impact on your life, or if you are concerned about someone close to you, please do not hesitate to reach out. Help is available — and the earlier you seek it, the easier it is to address the problem before it causes deeper harm. The table below summarises the support options available to zz661 Players in Bangladesh.

All enquiries made to zz661 regarding responsible gaming are treated with strict confidentiality. Our support team will never share information about a responsible gaming request with any third party without your explicit consent. You will not be penalised, judged, or disadvantaged in any way for making use of these tools — using them is a sign of responsible and mature decision-making.